Does IREX work with our existing cameras?

Yes. IREX deploys across existing camera networks (ONVIF Profile S and major brands) — no rip-and-replace.

Do we keep ownership of our data?

Yes. Customers retain 100% ownership and control of their data; IREX neither owns nor accesses customer video, events, logs, or floor plans.

Every high-risk action is bound to a mandatory Case ID and a non-erasable, tamper-evident audit trail — the core of Transparency by Design.

IREX support tiers, severity levels, and response practices for platform customers and partners.

Tiered support and severity model

Regionalized premium support

Full policy to be published here

Prefer to talk it through?Speak with an IREX public-safety specialist about your camera environment, deployment, and compliance requirements.

Does IREX work with our existing cameras?: Yes. IREX deploys across existing camera networks (ONVIF Profile S and major brands) — no rip-and-replace.
Do we keep ownership of our data?: Yes. Customers retain 100% ownership and control of their data; IREX neither owns nor accesses customer video, events, logs, or floor plans.
How does IREX stay accountable?: Every high-risk action is bound to a mandatory Case ID and a non-erasable, tamper-evident audit trail — the core of Transparency by Design.